Privacy Policy
Your rights:
Scope
We sell and deliver software and services only: an AI conversational restaurant voice agent and related implementation/subscription.
Checkout channels: AI voice agent payment links and SMS links. Website checkout is optional.
You, not us, are the Merchant of Record for any restaurant transactions; we are not a payment processor.
Pricing / Taxes / Surcharges
Display the total card price before purchase, or show cash vs. card dual pricing.
Any card surcharge must not exceed actual processing cost, and debit cards are excluded.
Payment & Authorization
Major cards and popular wallets are supported.
$0 or small authorizations may be used for fraud screening. (Industry practice.)
Stored Credentials (Card-on-File)
Obtain explicit consent to store credentials; disclose use case and frequency.
Use network indicators to flag initial storage vs. subsequent use and the initiator/frequency.
Subscriptions / Auto-Renewal
Provide clear terms, express consent, and easy online cancellation.
Follow ROSCA baseline and New York Automatic Renewal Law (GBL §527-a).
Note: the FTC’s 2024 Negative Option “Click-to-Cancel” Rule was vacated by the Eighth Circuit on July 8, 2025; ROSCA and NY law still apply.
Receipts & Messaging Consent
Email receipts by default.
SMS requires consent; marketing texts/calls require prior express written consent; support STOP/HELP.
Quiet hours: we adopt 8:00 a.m.–8:00 p.m. EDT (stricter than the FCC’s 8:00–9:00).
Cancellations & Refunds
Digital service: non-refundable once onboarding or service delivery starts; month-to-month plans cancel going forward; free-trial conversions per disclosed terms.
NY’s default 30-day return right when no refund policy is posted applies to retail merchandise, not SaaS; we prominently post our policy.
Security & Privacy
We and our payment partners follow PCI DSS v4.x; we do not store full PAN or CVV on our systems. See our Privacy Policy.
Call Recording Notice
New York is one-party-consent. Calls may cross state lines, so we provide an audible recording notice to satisfy two-party states.
Outreach Compliance Allocation
You control contact lists and content. Maintain verifiable consent, honor Do-Not-Call, and effect opt-out immediately; we provide transmission tooling only.
Export Controls & Sanctions
No access for sanctioned parties/regions. Comply with OFAC programs and BIS EAR (including ENC/EAR99 where applicable).
Governing Law & Contact
Laws of New York State and the United States apply.
Phone number: [646-410-7762]
Email:[nelson@trisengt.com].
Text STOP to opt out of SMS.
Effective / Updated
Effective: 10/07/2025
Updated: 10/07/2025